We are committed to protecting your personal information and handling all health-related inquiries with the utmost care and confidentiality.
This Privacy Policy describes how HGHKids.com ("we," "us," or "our") collects, uses, stores, and protects the personal information of visitors to our website located at https://hghkids.com (the "Site") and individuals who contact us through our inquiry forms, phone, or email.
HGHKids.com is a privately operated educational and referral platform based in Irvine, California. We connect families with licensed physicians who specialize in pediatric growth evaluation. We do not diagnose, treat, or prescribe medical treatments.
By using our Site or submitting a consultation request, you agree to the practices described in this Privacy Policy. If you do not agree, please do not submit personal information through our Site.
We collect information in the following ways:
When you submit a consultation request form, call us, or email us, we may collect:
When you visit our Site, certain information is collected automatically through standard web technologies, including:
We use the information we collect for the following purposes:
We do not sell your personal information. We do not rent or trade your personal data with third parties for marketing purposes.
We may share your information in the following limited circumstances:
If you request a referral or physician consultation, we may share the information you have provided with licensed medical professionals or affiliated clinics for the purpose of scheduling or coordinating that evaluation. We will communicate this to you before doing so and will seek your consent.
We work with reputable third-party vendors who help us operate our website and business. These may include:
These service providers are contractually obligated to use your information only for the purposes we specify and to maintain appropriate security standards. They are not permitted to use your data for their own independent purposes.
We may disclose your information if required to do so by law, court order, or government authority, or if we believe in good faith that such disclosure is necessary to protect our legal rights, prevent fraud, or protect the safety of any individual.
Cookies are small text files placed on your device by a website when you visit. They help the website remember your preferences and understand how you use the site over time.
We use Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies to collect information about how visitors interact with our Site, including pages visited, time on site, and traffic sources. This information is transmitted to and stored by Google. Google may use this information to evaluate use of our Site and compile reports on website activity.
Google Analytics collects data in an aggregated and anonymized form. We do not use Google Analytics to identify you personally. You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Most web browsers allow you to control cookies through their settings. Disabling cookies may affect the functionality of some areas of our Site.
HGHKids.com is an educational and referral platform, not a covered healthcare entity as defined under the Health Insurance Portability and Accountability Act (HIPAA). As such, we are not legally required to comply with HIPAA's Privacy or Security Rules in the same manner as a physician's office, hospital, or health plan.
However, we recognize that the information families share with us — including details about their child's health concerns — is deeply sensitive. We treat all health-related information submitted to us with the utmost care and confidentiality. We apply reasonable administrative, technical, and physical safeguards to protect this information, and we share it only in the limited circumstances described in this Privacy Policy.
When you are formally connected with a licensed physician or medical practice through our referral process, that physician or practice will be a covered entity under HIPAA, and your interactions with them will be governed by their applicable privacy practices.
We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
No method of electronic transmission or storage is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately at [email protected].
HGHKids.com is a platform intended to be used by parents and legal guardians on behalf of their minor children. We do not knowingly collect personal information directly from children under the age of 13.
All information submitted through our forms is expected to be provided by a parent or legal guardian. If we become aware that we have inadvertently received personal information directly from a child under 13 without verifiable parental consent, we will take steps to delete that information promptly.
If you are a parent or guardian and believe that your child has submitted personal information to us without your consent, please contact us at [email protected] so we can address your concern.
Depending on your location, you may have certain rights regarding your personal information. These may include:
To exercise any of these rights, please contact us by email at [email protected] with a description of your request. We will respond within a reasonable time and in accordance with applicable law. We may need to verify your identity before fulfilling certain requests.
California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to opt out of the "sale" of personal information (note: we do not sell personal information), and the right to non-discrimination for exercising these rights.
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including responding to your inquiry, maintaining records of our communications, and complying with any applicable legal obligations. When information is no longer needed, we take reasonable steps to delete or anonymize it.
Our Site may contain links to third-party websites, including those of medical providers, governmental health resources, or other informational sites. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any external websites you visit. We are not responsible for the privacy practices or content of third-party sites.
We may update this Privacy Policy from time to time to reflect changes in our practices, applicable law, or Site features. When we make changes, we will update the effective date at the top of this page. If we make material changes, we may also provide a more prominent notice (such as a banner on our homepage).
Your continued use of the Site after any changes to this Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
HGHKids.com
📍 Irvine, California 92618
Office hours: Monday – Friday, 9:00 am – 6:00 pm PT
Medical Disclaimer: HGHKids.com is a privately operated educational and referral platform. We do not diagnose, treat, or prescribe. All medical decisions are made by licensed Medical Physicians following appropriate evaluation. Information on this site is for educational purposes only and does not constitute medical advice.